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Alec
Posted on: May 10 2005, 07:06 AM


Hostony staff


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Joined: 26-September 02
From: UK
Member No.: 24


The server configuration has to be updated to support it. Please open a trouble ticket and we'll do it on weekend.
  Forum: General Support · Post Preview: #20097 · Replies: 2 · Views: 4598

Alec
Posted on: Apr 27 2005, 03:40 AM


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From: UK
Member No.: 24


hush...

smile.gif
  Forum: General Support · Post Preview: #19900 · Replies: 7 · Views: 2839

Alec
Posted on: Mar 26 2005, 05:04 PM


Hostony staff


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From: UK
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Please open a trouble ticket and notify your ip and root password
  Forum: General Support · Post Preview: #18883 · Replies: 4 · Views: 4387

Alec
Posted on: Mar 26 2005, 03:35 PM


Hostony staff


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From: UK
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Please open a trouble ticket and provide whole info (server, temporary link, etc)
  Forum: General Support · Post Preview: #18879 · Replies: 4 · Views: 2638

Alec
Posted on: Mar 26 2005, 03:26 PM


Hostony staff


Group: Members
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Joined: 26-September 02
From: UK
Member No.: 24


To re-sell shared hosting accounts you need to have a bulk reseller account or 3 shared accounts. To resell reseller accounts (ugh smile.gif) please contact our managing team
  Forum: Pre-Sales Questions · Post Preview: #18877 · Replies: 2 · Views: 1943

Alec
Posted on: Mar 26 2005, 02:58 PM


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From: UK
Member No.: 24


first, ask her to check whether she can ping this host from her machine and passive mode is on in an ftp client
  Forum: General Support · Post Preview: #18876 · Replies: 3 · Views: 2155

Alec
Posted on: Mar 26 2005, 02:33 PM


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From: UK
Member No.: 24


It was a network problem and is fixed now, sorry for the inconveniences.
  Forum: General Support · Post Preview: #18875 · Replies: 5 · Views: 2743

Alec
Posted on: Mar 26 2005, 02:16 PM


Hostony staff


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Joined: 26-September 02
From: UK
Member No.: 24


There is a problem with AapSmartMail installation on the server but we are still working on it. Sorry for the delay
  Forum: General Support · Post Preview: #18874 · Replies: 4 · Views: 2721

Alec
Posted on: Mar 25 2005, 06:03 AM


Hostony staff


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Joined: 26-September 02
From: UK
Member No.: 24


Yes, some our customers run Gallery on Linux servers.
  Forum: Pre-Sales Questions · Post Preview: #18823 · Replies: 4 · Views: 2800

Alec
Posted on: Mar 24 2005, 08:37 AM


Hostony staff


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Joined: 26-September 02
From: UK
Member No.: 24


You shoudn't change your name server if your site is working ok now
  Forum: General Support · Post Preview: #18781 · Replies: 16 · Views: 7766

Alec
Posted on: Mar 24 2005, 07:48 AM


Hostony staff


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Joined: 26-September 02
From: UK
Member No.: 24


The server was running some tasks and is working ok now. Sorry for the unplanned maintenance and related inconveniences.
  Forum: General Support · Post Preview: #18780 · Replies: 2 · Views: 1879

Alec
Posted on: Mar 24 2005, 07:45 AM


Hostony staff


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Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


Thank you. It's our mission smile.gif
  Forum: General Support · Post Preview: #18779 · Replies: 3 · Views: 2098

Alec
Posted on: Mar 24 2005, 07:44 AM


Hostony staff


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Joined: 26-September 02
From: UK
Member No.: 24


Nope, they are included in VPS fee.
  Forum: Pre-Sales Questions · Post Preview: #18778 · Replies: 11 · Views: 4687

Alec
Posted on: Mar 24 2005, 07:42 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


The following web mail interfaces are available:

UebiMiau on Windows;

Horde, Neomail,
Squirrelmail on Linux
  Forum: Pre-Sales Questions · Post Preview: #18777 · Replies: 7 · Views: 3370

Alec
Posted on: Mar 24 2005, 07:17 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


We can register your name servers if we hold your domain name as well. If the domain name is registered elsewhere you need to register private name servers with your domain registrar
  Forum: Pre-Sales Questions · Post Preview: #18774 · Replies: 11 · Views: 4687

Alec
Posted on: Mar 16 2005, 05:03 AM


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Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


1) I need to transfer my domain bu I would like to do it stages. Can I transfer my email prior to transfering the domain?

It's not a good idea. First you need to transfer the domain, then e-mail. During the transfer period you can check email from both servers.

2)It looks like you are located in the UK - do you have an 800 number?

No, we don't have it

3)How many employees do you have? I don't know exactly (ask our boss), but it's about 30 people smile.gif

4)Is there any reason why I would need a dedicated IP address?

It may be SSL certificate or anonymous ftp server (but we don't provide anonymous ftp on shared servers)


Thank you for interesting in our services.
  Forum: Pre-Sales Questions · Post Preview: #18485 · Replies: 4 · Views: 2419

Alec
Posted on: Mar 16 2005, 04:53 AM


Hostony staff


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Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


Your page was hacked via ftp by password searching. Please update your passwords and remove useless fto accounts.
  Forum: General Support · Post Preview: #18483 · Replies: 1 · Views: 1694

Alec
Posted on: Mar 16 2005, 04:45 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


Thank you, we'll fix them
  Forum: Pre-Sales Questions · Post Preview: #18482 · Replies: 5 · Views: 4322

Alec
Posted on: Mar 16 2005, 04:30 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


vertices, ftp service is restored now. Please tell me which your sites aren't working or show hack related pages.

saturn: Thank you for understanding
  Forum: General Support · Post Preview: #18480 · Replies: 55 · Views: 25488

Alec
Posted on: Mar 16 2005, 04:09 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


IT was a temporary DNS problem on the server. Sorry about that.
  Forum: General Support · Post Preview: #18475 · Replies: 4 · Views: 2579

Alec
Posted on: Mar 15 2005, 05:19 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


Please open a trouble ticket
  Forum: General Support · Post Preview: #18421 · Replies: 1 · Views: 1597

Alec
Posted on: Mar 15 2005, 05:14 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


We're working on the problem and restoring the sites. Due to the problems FTP is disabled on the server.
  Forum: General Support · Post Preview: #18420 · Replies: 55 · Views: 25488

Alec
Posted on: Mar 14 2005, 05:08 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


What is your server ip?
  Forum: General Support · Post Preview: #18394 · Replies: 5 · Views: 2783

Alec
Posted on: Mar 14 2005, 04:55 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


Must be ok now.
  Forum: General Support · Post Preview: #18392 · Replies: 40 · Views: 14353

Alec
Posted on: Mar 14 2005, 04:52 AM


Hostony staff


Group: Members
Posts: 2773
Joined: 26-September 02
From: UK
Member No.: 24


You need to contact your domain registrar to fix the problem
  Forum: General Support · Post Preview: #18391 · Replies: 5 · Views: 2783

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