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dingfelder
Posted on: Apr 9 2006, 08:18 AM


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From: new zealand
Member No.: 651


Been trying all evening to go to http://65.98.8.3/~<myaccount> but I just get a timeout error sad.gif
  Forum: News and Announcements · Post Preview: #24562 · Replies: 36 · Views: 28807

dingfelder
Posted on: Jun 13 2005, 11:47 PM


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From: new zealand
Member No.: 651


I would like to add a demo cpanel account for people to see what they can do with cpanel but not make changes.

Is this something people have commonly done in the past? I have see other ISPs offer such a demo area for people to peek at what there is to offer.

But I am not sure what functionality would be enabled vs what would be locked.

Thoughts?
  Forum: Cpanel/WHM Issues · Post Preview: #20693 · Replies: 3 · Views: 3049

dingfelder
Posted on: Jun 13 2005, 05:05 AM


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From: new zealand
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I actually still see the errors on the page:

http://nz-beer.com/modules.php?name=Forums

That is interesting becauise I think it may have worked without the errors from at home, but it is still broken, a week later from my work PC. I tried refreshing my cache but that isn't it, it is the server making those errors (I see them in the php error log on the server)

also, I still have 1 other domain that is still busted as well

http://www.pittsburgband.com
  Forum: General Support · Post Preview: #20676 · Replies: 4 · Views: 2195

dingfelder
Posted on: Jun 13 2005, 04:51 AM


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From: new zealand
Member No.: 651


I was getting errors on all my sites and was trying to debug what was going on, but the errors stopped me from accessing cpanel as well, so I was looking for the physical log file location as I could access the server via ssh...

The issues were all php related so I think they are mostly resolved
  Forum: General Support · Post Preview: #20675 · Replies: 4 · Views: 1879

dingfelder
Posted on: Jun 13 2005, 04:47 AM


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From: new zealand
Member No.: 651


I tried to respond to another topic that talked about this issue but it was locked:

http://forum.hostony.com/index.php?showtop...t=0&#entry20108

In that post, larryg asked:

QUOTE
the web site says that Hostony has a 99% uptime guarantee, which according to my calculation means that in one month, which equals 30x24 = 720 hours, Hostony can be down 1% of the time for a total of 7.2 hous, or 7 hours and 12 minutes.

What happens if their service is down for longer than 7 hours and 12 minutes per month?

Would surely like to know.
QUOTE
The response was given by Dima:

I'd like to tell you that the hostony service is never down for more than 7 hours per month. In case it'll happen we can offer either one month of free hosting or one level up upgrade of your hosting plan.


Best regards, Dmitriy Reznichenko

Hostony support department biggrin.gif


I'm re-asking this question because of the problems this month caused by the php changes.

As Larry pointed out, the service can be down 7 hours and 12 minutes and still be within the 1% fault rate.

Because of the changes though, all my sites were completely down for WAY over the allotted time.
In fact, they were way past the 7 hours just after the first week of the month.

So, what is the process for getting credit or a bump up in service? (I think the bump up in service is a better deal)
  Forum: General Support · Post Preview: #20674 · Replies: 3 · Views: 2559

dingfelder
Posted on: Jun 7 2005, 01:52 AM


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From: new zealand
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I think this is urgently needed
  Forum: News and Announcements · Post Preview: #20578 · Replies: 15 · Views: 10003

dingfelder
Posted on: Jun 7 2005, 01:32 AM


Junior Member


Group: Members
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Joined: 7-April 04
From: new zealand
Member No.: 651


I am getting php errors in some of my pages after whatever changes you made this weekend.

For example, in page
http://www.nz-beer.com/modules.php?name=Forums

I see the messages:

Warning: Cannot modify header information - headers already sent by (output started at /home2/<my public html dir>/beer/header.php:32) in /home2/<my public html dir>/beer/includes/sessions.php on line 222

I read somewhere that the following php variable must be set.
could the maintenance this weekend have changed this?

PHP_FLAG output_buffering on
  Forum: General Support · Post Preview: #20577 · Replies: 4 · Views: 2195

dingfelder
Posted on: Jun 7 2005, 12:09 AM


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From: new zealand
Member No.: 651


what is the default name and location for the apache error log?

I can't see to see any obvious log file within my directory
  Forum: General Support · Post Preview: #20576 · Replies: 4 · Views: 1879

dingfelder
Posted on: Jun 6 2005, 11:05 PM


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From: new zealand
Member No.: 651


From what I gather, DWodp gives you an open directory on your site.

I understand you could get increased google activity from using it, since your links increase, but how do you make money off using it?

Cheers,

Andy
  Forum: General Support · Post Preview: #20574 · Replies: 32 · Views: 15183

dingfelder
Posted on: Jun 6 2005, 09:27 PM


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From: new zealand
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just curious... what would be the benifit of changing to a different dns server?
  Forum: General Support · Post Preview: #20571 · Replies: 3 · Views: 1799

dingfelder
Posted on: Apr 4 2005, 02:24 AM


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it's no big deal, I just upped the max size for my domain so i can keep it where it is for now.

I was just wondering iF there was a way to do it myself.

Cheers,

Andy
  Forum: Cpanel/WHM Issues · Post Preview: #19228 · Replies: 3 · Views: 2931

dingfelder
Posted on: Mar 31 2005, 02:56 AM


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From: new zealand
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I have a number of addon domains in my reseller acct.

If I set up a new acct within whm, how can I move an addon domain from one account to another?

I tried to move the files from ssh but the new home acct is not visible to the other accts, for security reasons I guess.

The addon domain I want to move is almost 2 gigs in size so I cant feasibily ftp it.
  Forum: Cpanel/WHM Issues · Post Preview: #19056 · Replies: 3 · Views: 2931

dingfelder
Posted on: Mar 31 2005, 02:10 AM


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Joined: 7-April 04
From: new zealand
Member No.: 651


Im glad to hear you do have a list (I just wish it were available for us to see so we can verify our servers are set right)

However, I am still concerned that my dns report for dingfelder.org still is getting an F rating. Can you help me improve it?
  Forum: General Support · Post Preview: #19054 · Replies: 16 · Views: 7831

dingfelder
Posted on: Mar 29 2005, 03:03 AM


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From: new zealand
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no more replies? I'm a bit frustrated because this seems like a no-brainer...

You should have a table of servers, with their corresponding dns servers.

This info should be maintained / updated by hostony any time changes occur to dns servers.

It seems to me that my dns servers have random names
Nameserver 1: NS8.HOSTONY.NET
Nameserver 2: NS2.HOSTONY.COM

whereas DNS.HOSTONY.COM and DNS.HOSTONY.ORG or some such names would be easier to decipher.

Looking at my last post, the F rating I get from dingfelder.org is troubling. reading the report they gave, is it because the name server is a com and net, rather than a .org server?
  Forum: General Support · Post Preview: #18943 · Replies: 16 · Views: 7831

dingfelder
Posted on: Mar 24 2005, 10:12 AM


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From: new zealand
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im just asking because I pretty consistantly get slow response from my servers.

Looking at DNSReports, I get B- rating from many of my domains but one for example gets an F

http://www.dnsstuff.com/tools/dnstime.ch?n...lder.org&type=A

I just want to make sure that BOTH my dns servers are correct, espessially since I saw elsewhere that other servers were used for hostony.
  Forum: General Support · Post Preview: #18787 · Replies: 16 · Views: 7831

dingfelder
Posted on: Mar 24 2005, 01:20 AM


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From: new zealand
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ok Dima, since Alec didn't respond to my PM, I went ahead and sent you a PM with the url.
  Forum: General Support · Post Preview: #18763 · Replies: 16 · Views: 7831

dingfelder
Posted on: Mar 23 2005, 09:59 PM


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Group: Members
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From: new zealand
Member No.: 651


I PMed you yesterday... did you get the message? by control panel link, do you mean the url I use to access cpanel?
  Forum: General Support · Post Preview: #18756 · Replies: 16 · Views: 7831

dingfelder
Posted on: Feb 4 2005, 02:04 AM


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im the one who started this thread... my domain is www.computingasyoulikeit.com

what dns servers should I be using?
  Forum: General Support · Post Preview: #17228 · Replies: 16 · Views: 7831

dingfelder
Posted on: Feb 1 2005, 02:53 AM


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From: new zealand
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I saw a different thread somewhere else that mentioned using hostony.org instead of hostony.com or something similar.

Can you provide info on what nameservers we SHOULD be pointing to from godaddy (or other domain services)

for example, im currently using

Nameserver 1: NS8.HOSTONY.NET
Nameserver 2: NS2.HOSTONY.COM

cheers,

andy
  Forum: General Support · Post Preview: #17080 · Replies: 16 · Views: 7831

dingfelder
Posted on: Jan 4 2005, 02:11 AM


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From: new zealand
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There really should be an official reply because one acount that uses the old version opens up their entire server to security issues with this bug...

I personally fixed the 5 domains that I had which needed upgrading...

I dont think there is any "quick" or easy think hostony can do, other than make sure that the default bulletin boards that get installed through fantastico are up to date last time I looked, they were not.

best recommendion I can make is:

Back up your website frequently so that when we get hacked, you can get your stuff up and running quickly again.

I say "when" rather than "if" because there are some pretty easy to do (and widely documented) exploits that will allow hackers to to "install" scripts, delete files and otherwise access your entire filesystem, from this phpBB security issue. This would allow them to hack one user's non-upgraded system, then run php scripts in another user's area.
  Forum: PHP/MySQL · Post Preview: #16296 · Replies: 3 · Views: 2806

dingfelder
Posted on: Dec 23 2004, 07:25 AM


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From: new zealand
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thank youi very much for this speedy change smile.gif
  Forum: General Support · Post Preview: #16111 · Replies: 3 · Views: 1787

dingfelder
Posted on: Dec 22 2004, 12:22 AM


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From: new zealand
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When I signed up for my account (and paid for 24 months) it was set to 3 gigs of space.

I see now that this type of account now provides 5 gigs of space for the same price.

Can I get my account upgraded to 5 gigs & 70 gigs of bandwidth? my domain is www.computingasyoulikeit.com

Cheers,

Andy
  Forum: General Support · Post Preview: #16056 · Replies: 3 · Views: 1787

dingfelder
Posted on: Dec 22 2004, 12:12 AM


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Group: Members
Posts: 75
Joined: 7-April 04
From: new zealand
Member No.: 651


Important Notice:

Anyone using an old version of phpBB needs to upgrade asap!

QUOTE
This is a reminder to all users to upgrade as soon as possible to 2.0.11. Remember, the issue leading to this release was extremely serious. It gave rise to the possibility for persons to "install" scripts, delete files and otherwise access your system. If you have upgraded, be sure to check your account/system for suspicious files, etc. If you have any concerns please raise them in the support forum here at phpbb.com.


http://www.phpbb.com/phpBB/viewtopic.php?t...8ffba77211df07d

hot to patch from 4.3.10

http://www.phpbb.com/phpBB/viewtopic.php?t=240513
  Forum: PHP/MySQL · Post Preview: #16055 · Replies: 3 · Views: 2806

dingfelder
Posted on: Oct 13 2004, 11:41 PM


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From: new zealand
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QUOTE
I can't see the problem still.


As my last post indicated, it semed to have started working after about 4 hours. When it was not working, it failed from multiple computers, multiple browser types even after a forced refresh (which you suggested).

Your post was from 5 hours later so it must have "fixed" itself by that time...

This definately makes me wonder if something is still going on, if it broke then corrected itself, all without you knowing about it...

If I were developing your error handling system, I would add a feature to automatically send an alert to the sys admin when errors like that occur. Pretty simple to do programatically.
  Forum: Cpanel/WHM Issues · Post Preview: #14228 · Replies: 6 · Views: 4593

dingfelder
Posted on: Oct 13 2004, 08:27 PM


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Group: Members
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Joined: 7-April 04
From: new zealand
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QUOTE
It's been working for 3 days already.
Please check.


im sure it was (for you) or you wouldn't have responded like that.

For me though, it was down for 4 hours yesterday. sad.gif

In all seriousness, please try and look a little harder before dismissing issues, it is really annoying to your customers if you say something like that.

Basically you are saying that I am incorrect and there is no issue. While I did not see the original issue, it was definately a problem for me yesterday, at the time that I needed cPanel most. It does appear to be working now.

Besides being brushed off, the thing that is most troubling to me is that there is a definately lack of communication on issues like this:

1. The post was never updated (if/when) a solution was found, 3 days ago, so we are left wondering what the problem was and if it is really fixed.

2. There is obviously something else going on because the problem still exists 3 days after you said it was fixed.

Having said that, I do appreciate the hard work you all do in getting issues fixed. I just wish you would be:

1. More proactive about notfying us about upcoming downtimes before they occur.
2. Telling us the root cause of issues and the resolution time.

If you improved those 2 areas, this would be an outstanding service instead of a great service.
  Forum: Cpanel/WHM Issues · Post Preview: #14224 · Replies: 6 · Views: 4593

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